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Find answers to common questions in our FAQ below.

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Our Business Address

Physical location for business-related inquiries.

Harare

Our Working Hours

We’re open during these business hours.

Working Days: Monday - Friday
Working Hours: 10 AM to 4 PM

Answers to Common Questions

Before reaching out, browse through our FAQs for quick solutions to your concerns.

Maurblack Media provides digital solutions including website design, WhatsApp automation, content creation, and custom software to help businesses grow.

Our services are designed for small to medium businesses, startups, schools, and entrepreneurs in Harare and across Zimbabwe.

We are based in Harare and operate primarily online, allowing us to serve clients efficiently while also being available for meetings when needed.

Yes, we can work with clients internationally through online communication and digital tools.

We combine design, technology, and business understanding to provide complete solutions — not just services. Our focus is on helping businesses grow.

Yes, we offer digital services and can assist with printing through our network, ensuring a complete solution for your business.

You can contact us via WhatsApp, phone, or email to discuss your needs and get started.

A basic website typically takes 3–7 days, depending on the complexity and requirements.

Yes, all our websites are mobile-friendly and optimized for smartphones and tablets.

Yes, we can improve, redesign, or update your existing website to make it more modern and effective.

A WhatsApp chatbot is an automated system that responds to customer messages instantly, helping you manage inquiries and orders efficiently.

Yes, we can set up chatbots to handle orders, bookings, and customer inquiries automatically

Yes, we develop custom systems such as school management systems, booking systems, and other business automation tools.

No, our systems are designed to be simple and user-friendly. We also provide guidance where needed.

Our pricing depends on the service and project scope. We offer packages as well as customized solutions to fit your needs.

Yes, we require a deposit before starting any project, with the remaining balance paid upon completion or as agreed.

Payments can be made via mobile money, bank transfer, or other agreed methods.

Yes, we offer maintenance and support services for websites, chatbots, and systems.

Yes, minor revisions are usually included, and additional changes can be done at an agreed cost.

Project timelines vary depending on complexity, but we always aim to deliver within agreed timeframes.

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